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Businiess name:
Baby's First Images
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Review by:
citysearch c.
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Review content:
I went to the Naperville, IL location for this ultrasound. Being my second pregnancy, I had already experienced this procedure and was familiar with the whole deal. I have to say, it was terrible. We arrived the recommended 30 minutes prior to our appointment because on their website and through their e-mails they state over and over again that if you are late to your appointment, you will loose your slot and be fined a $50 fee. Well, apparently they are full of it because once we arrived, we learned that they were a good hour behind due to their first appointment ARRIVING LATE. The waiting room was packed and horribly cramped, but seeing how we had driven an hour to get there, we decided to wait it out and continue on with our appointment. The 3D procedure itself was rushed and terribly uncomfortable with a table that was more or less a slab. With my first child we went to a clinic in South Elgin (not the same company) and it was amazing, the table was large and plush to completely support you during the ultrasound and when your baby wasn't cooperating, the technician knew just how to position you to make it work. And the pictures they captured with my first child were amazing! Hands, feet, face, you name it. This place, the technician didn't try to position me at all, she just rushed rushed rushed (because they were still behind) and only focused on the baby's hidden face. No hands, no feet, nothing. She didn't try to lay me on my side or reposition me to get a better look, but assured me that I could come back again...at an additional cost. Wow, what a deal. The only reason I went to this place for this pregnancy was because they were less expensive than the place I went to before. Looks like I got what I paid for.
Pros: less expensive
Cons: poor experience
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