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Businiess name:
Elan Salon & Day Spa at Cobbs Corner
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Review by:
citysearch c.
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Review content:
My wife bought me a gift certificate for $90 for a "hot stone massage." I made an appointment for a 1 p.m. massage. I got there and was escorted into a tiny room (so small, there were no hangers or areas for clothes). When I had disrobed and got onto the table to begin my massage, I started to itch. Eventually, an allergic reaction to their linens caused me to get hives and I was in discomfort for hours. Since I was not going to get the message my wife paid for, I asked for a refund. They told me gift certificates are "non refundable" and I should give it to "someone else as a gift or buy some products." The owner, contacted in another location, told me she "doesn't give refunds for gift certificates." So, I am stuck with a gift certificate for a massage I can't have. AVOID THIS PLACE AT ALL COSTS. The owner is bogus. Can you imagine the nerve of these people to not honor a certificate for a SPECIFIC service that they can't deliver?
Pros: NONE
Cons: Small Space for massage, Small Mind on owner
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