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Businiess name:
Radiant Plumbing & Air Conditioning
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Review by:
Guest
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Review content:
Stay away from this company. The management is only out to make quick money. They charge high prices and the technicians are not allowed the time for good work.
I hired Radiant for A/C maintenance and was happy with the routine service. When I had to replace two A/C systems I hired Radiant despite their quote was 50% higher than competitors. I didn't get the excellent work promised as the justification for the high price. The technicians had to replace both systems in one day instead of the explained two days. The ducts were connected in the easiest way, not the proper way. When I didn't accept the work a quality control technician inspected the work and agreed with my complaints.
Nothing happened for two month and then Radiant called and insisted that the work was done correctly (Radiant are the experts to decide, not me) and unless I pay the final amount same day the invoice would go to collection.
The fact that one system failed after a month due to a badly made wire connection and actually was incorrectly wired didn't make Radiant reconsider their claim for having provided excellent work.
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