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Businiess name:
TLC; The Lawn Company
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Review by:
Guest
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Review content:
I would give zero stars if it were possible. I signed up for this service at the end of April. The service I chose from their advertisement was "Full-Season 5-Service Program (8 Payments of $24.08). Lowest Price - Guaranteed, Results - Guaranteed and Unbeatable Service Guaranteed". I paid the first two but the service itself was lousy and after waiting a week from the third application I canceled the service because when I started I had grabgrass, clover and violets. I still have grabgrass, clover and violets. Now I received a letter stating I am over 30 days past due and I owe them $67.40 with no explanation of why I owe it other than the last treatment and I'm just supposed to pay it. When I called and spoke with a very rude individual who told me the service was really $36.09 and I didn't pay for everything when I only remitted $24.09 which is what I signed up for and what the invoice said to remit. Nowhere in the signup sheet did it say I was really getting services for $36.09. It the old "bait and switch" and then charge them more for it. Since they did not achieve the above mentioned guarantees (it wasn't the lowest price, $24.08 became $36.09, I still have the weeds I started with and their service is lousy) I shouldn't owe them anything. I've had other services in the past and after the first treatment the weeds were gone and remained gone the entire time along with a beautiful, green lawn. He also left a sheet telling me what he sprayed for and grabgrass was one of them so why do I still have grabgrass. DO NOT SIGN UP WITH THIS COMPANY!!
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