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Businiess name:
Car Care Clinic At Gateway Transmissions
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Review by:
Larry W.
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Review content:
I took my car in (to gateway transmissions, mount Vernon, WA) for transmission rebuild, but soon 'butted heads' with Max the Service Manager as he apparently didn't like being told what he can and cannot work on. Once he had my car in his possession, he figured he could work on 'error codes' WITHOUT my permission. They also figured I wouldn't notice when they attempted to replace my transmission with an inferior aftermarket unit when we specifically agreed to rebuild mine. WRONG!
I called for a meeting with the owner who put unlawfull limits on the meeting by requiring ONLY myself OR my wife could attend. This is clearly an intent to decieve and is specifically outlawed under Washington State Consumer Protection Laws and in clear violation of my Civil Rights. A lawsuit is currently pending.
As a Disabled Veteran it is my right to bring my caregiver with me where and when I choose.
The owner had no intention of even listening to my complaints and stated "see you in small claims court" as he knows the WORST that can happen is to be forced to return my deposit.
To this day, Gateway currently is still refusing to return my $3175.46 deposit and has attempted to force me to accept a PARTIAL refund by fabricating an invoice for parts and services that were never done.
Gateway has been able to 'cover their tracks' by deleting negative online reviews.
Once my lawsuit is resolved, I will make sure the Public record is distributed for all to see.
'Auto Care by Gateway' is to be avoided at all costs. They took advantage of my disabilities and ambushed me out of over three thousand dollars. BEWARE!
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