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Businiess name:
Monarch Women's Wellness, Dr. Rebecca Thibodeau Khan & Rachel Lee
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Review by:
Guest
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Review content:
DO NOT GO HERE! Worse facility I have ever had to deal with in my entire life. I had a major surgery done, and part of what was suppose to be done that we had talked about was NOT! I am now over $2000.00 in the hole, over $10,000.00 if you include what insurance paid and have got no where. I'm sure doctor Rebecca Khan was possibly on some type of pain pill considering she had just got facial work done a week before my surgery so maybe that could be the reason she had a slip up. Right after my surgery when my family confronted her about what was suppose to be done she then took off, left the hospital, and wouldn't return mine nor the hospital staffs call. She then got her nurse to call me TWO days after my surgery to tell me she would like to talk to me. Would never talk to me over the phone. I finally get in the office a week later just for her to tell me, yes I took notes about all of this, she knew it was suppose to be performed yet didn't. She never signed the surgery papers with me and went over what I was getting done she had me go up front to do it with one of the girls who answers phones who had no medical back ground. Three months later I have my appointment to finally talk to her again to get the surgery I was initially supposed to have done. My appointment is at 10:30, at 8:42 I get a call by Kristi who is I guess their manager to tell me that they no longer want to see me as a patient because they feel as my relationship with Dr.Khan has deteriorated. This establishment is full of nothing but rude, inconsiderate, non-helpful people. Hope you don't mind waiting on hold for 5-10 minutes at a time to just to get appointments for even talk to someone. INSURANCE FRAUD AT ITS FINEST. PLEASE IF YOU CAN FIND ANOTHER DOCTOR AND FACILITY DO IT!
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