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Businiess name:
Suburban Buick GMC Of Troy
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Review by:
citysearch c.
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Review content:
I have leased 2 vehicles from Somerset Pontiac. My first salesman was not very helpful and unable to provide some conveniences I requested. For example, I work full time on opposite shift from hubby and we have 2 kids. To make things easier for me as the customer, I asked for my salesman to draw up the necessary paperwork and fax for my completion, therefore spending less time in the dealership. He confirmed that he would be able to do this and proceeded to fail, causing me to spend more time that I could afford there. Upon complaining, management quickly addressed my concerns and handled my 2nd lease, 2.5 years later, well. I suppose it depends on the salesman you get, but all in all this was a reputable dealership I would send friends and family to.
PROS: Competitive Promos, Good Management
CONS: Some salespersons are only so-so
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