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Businiess name:
All State Van Lines Relocation, Inc.
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Review by:
Guest
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Review content:
Re; Allstate Van Lines Relocation, LLC
Cost of move increased three times.
1. day of move. Move was subcontracted out (without notice) to a firm I've never heard of and therefore could not have investigated.
2. The list of articles to move that I sent out was not the list the movers showed up with.
-This caused a price increase because I "added" to the list of items to be moved, despite the items being listed on an earlier version of inventory.
3. movers broke items even before they got them into moving truck.
4. A post-delivery conversation with an Allstate agent seemed to indicate that the subcontractor over-billed me. (this theoretically will result in approximately 1/80 th of my total bill being refunded.)
5. At seven hours after delivery, four different people were supposed to have known of or indicated on a form, the breakage, and yet a follow-up call from an Allstate agent seemed to indicate there was no mention of it on my account.
6. Organization seemed lacking. There were about four different people whom you may need to contact, and each only dealt with a specific aspect, without giving clear indication/access numbers for whom should be contacted at what point.
6. After all was done, the price was more than two times any quote from competitors, and about double Allstate's initial quote.
As a final opinion, I would suggest that one NEVER uses Allstate Van Lines Relocation, LLC.
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