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Businiess name:
Curtis Total Service
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Review by:
citysearch c.
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Review content:
I used Curtis Total Service many times and I'm not at all happy with them. Every time they came into fix one thing, they would find something else they would tell me needed fixing and then ask for a lot of money to fix. The last time they did this I got really mad. Their man went out of my laundry room where he was supposed to be working and went into my bathroom and inspected the toilet, the shower handle and the aerator. He told me I should have this contraption put on the toilet, which would save me money. Ever since they put that contraption on, I've had to flush two or three times to get the bowl clear. This never happened before their contraption was on there. He also wanted to replace my shower handle. Then they charged me a large sum for that. When I called, the man, Richard Price, was very rude to me. He yelled that I had signed something. I had but it didn't say how much, and they never gave me a copy so I didn't know. He was rude and sarcastic and so I canceled my yearly contract with them. One time their man also went out to my storage area outside for an inspection and didn't put the insulation back on the water meter. Later on the lady upstairs had hers freeze and there was water coming into my house. They never apologized or anything.
RESPONSE FROM Curtis Total Service:
Thank you for sharing your concerns with us. I am happy to report after speaking with this customer her issues were resolved and she is now a GOLD CARD member once again!
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