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Businiess name:
RooterPLUS!
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Review by:
Guest
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Review content:
I feel as if people are very quick to leave negative reviews at the drop of a dime. Being in the service industry myself, I am especially sensitive to customer service even more so when it's great service. It started in the front office with great communication letting me know when the team would be onsite and even more appreciated when they had to reroute the team to an emergency call. Once the team arrived, Will was a pleasure to meet and work with. He let me know each step of the plan and made sure I didn't receive sticker shock by breaking down each action and associated cost. This was probably the best experience I've ever had with a home service company. While I hope not to have septic issues in the future, I'll strongly recommend this team to anyone.
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