Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Myeres.com
|
|
Review by:
Guest
|
|
Review content:
Experience: I made 3 reservations via myerres.com. I got a bit concerned when I called the hotel specifically to inquire about my reservation and they didn't have it on file although I had email with confirmation number etc from meres.com. Becoming concerned I then tried to cancel my reservation via their website after logging in (and viewing my reservation) and booking through a more common site such as Hotel.com. Once logged in and attempting to cancel, I got a msg from their website stating it was unable to cancel (with clear script from their website stating I have 24 hrs to cancel before arrival date).
I then became concerned and called the number listed on their website. I received the worst customer service experience I have ever encountered. I spoke with a male asking him why I couldn't cancel my reservation and he kept insisting I must be outside of the cancellation window (my travel wasn't for another 3.5 weeks). I asked him to please pull up my 3 reservations and he continued to scream at me at through the phone that I was "outside my cancellation window" and he wouldn't even look up my reservation. He then proceeded to hang up the phone on me and wouldn't answer back once when I attempted to call back. If you want shady service and shitty customer service then book via MyeRes.com. If you expect customer service or at least want the individual on the other end of the phone to at least pull up your reservation then I suggest you go somewhere else. I'm sorry I was just asking for confirmation my reservation and wanted some customer service.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|