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Businiess name:
Car Max Auto Superstore
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Review by:
Guest
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Review content:
This Carmax sold me a vehicle that broke. I financed a 2005 Toyota Prius for $15,000 from this location. I needed something dependable to make it through graduate school. Less than a year later the hybrid battery stopped working. With out a functional hybrid battery the car is not functional. I now own a Prius worth $2,000 on which I still owe $8,000. To get the car fixed, it would cost $3,000 which, as a student, I cannot afford. I contacted this Carmax in Sanford about the issue and spoke with Ellis. Ellis told me to bring the car in and that my options were they buy the car for what they estimate it is worth and I pay off the remainder of the finance cost, something I can't afford, or I bring it in and they try to fix it, again something I can't afford. I am now stuck with a broken Toyota Prius I can't afford to fix and I have to make monthly payments on it while I take public transit to work and school.
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