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Businiess name:
MEGApros
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Review by:
Guest
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Review content:
We had repair work done on our roof, which had a leak. John Thomas came out and assessed the damage, took the time to talk with my husband and I completely about what Mega Pros would do and wrote up the estimate. After that point, he was in frequent contact about when the work would be done how long it would take and who would be out to do the work.
When Dylan came out to do the work he was polite, did a great job and updated me on the progress of the project after the first day and what would be completed the second day. At the end of the project, he again updated me on what had been done.
After the job was completed, we noticed one small area on the roof that needed shingles, Dylan came out quickly to fix that. I am just not used to that level of professionalism and communication in a company, I haven't seen that in the 28 years we have had repair or remodeling work done on our house .
I would highly recommend them to anyone needing home repair or remodeling work. You get the feeling that Mega Pros, as a company, "gets it"; the importance of a customer-centered approach. It makes all the difference in the world.
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