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Businiess name:
The Armory Firearms & Shooting Range
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Review by:
Guest
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Review content:
Bought a rifle there. I realized 3 months later that it wouldn't shoot straight. They said they'd send it back to manufacturer for me. They made me wait for over a month with no updates. When I asked them if I could check on it myself with my serial number they got all weird and asked "you have your serial number?"
I called the manufacturer and they had no record of my firearm. The Armory called the next day and said my rifle was ready. They lied about sending it to the manufacturer and kept it for over a month for no good reason. The Armory couldn't produce a Service Request number or any proof they had sent it for service. They said the manufacturer refused to fix it and charged me for a new front sight. The Armory trash talked the manufacturer and tried to shift blame.
I sent the rifle to the manufacturer myself. The barrel was warped. They're sending me a new rifle free of charge. The front sight wasn't a proper fix for the problem. It's over a year after my purchase and I'm still waiting for a working rifle.
Keep The Armory on a short leash if you use their service dept. They were polite and seemingly helpful to my face, but they lied to me and weren't willing to do more than refund me for the sight replacement I didn't need.
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