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Businiess name:
Auto Glass Now
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Review by:
citysearch c.
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Review content:
DO NOT GO TO GLASSPRO. Valerie was horrible. The asian male manager that works there is horrible\r
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They knowingly (per the mechanic), installed a defective piece of glass on my driver side window. The DOOR WOULD NOT CLOSE AND THEY SAID THAT IT WAS MY FAULT BECAUSE I TRIED TO OPEN THE WINDOW (they didn't say do not open the window). They told me to let the glue dry and come back in two days (the door did not close).\r
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I come back in two days and Valerie says to me, without looking at my car 'your car is broken, i've tried to fix it and i will not continue to fix your car for free'. I'm sorry but when a door doesn't close, that doesn't mean it's fixed. I argue with her and she continues to yell at me. She then asks her mechanic what's wrong with my car and he goes, oh no, the glass was defective not the car (he knew this as he installed the glass the first time?). They agree to fix my car but VALERIE NEVER APOLOGIZED FOR BEING A BIOTCH. DO NOT GO TO GLASS PRO.
Pros: horrible customer service
Cons: valerie, horrible customer service, customer is always wrong wrong wrong
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