Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
John Moore Services
|
|
Review by:
citysearch c.
|
|
Review content:
We just moved into this house a couple months ago, and today the a/c went out upstairs. [Outside temp today was 96F.] Called John Moore at 3:30p; they said a service technician would be here between 5 and 8p...and he was! That's the good news. The bad news is that he charged $438.95 for a new thermostat: $89 for diagnosing the problem plus $349 for a programmable thermostat that sells on Amazon for $60. That means we paid this guy $378 for about 1.5 hours of work. We did not allow him to hose down our outside a/c unit for $99 or sell us a part we already had for another $349. If we had, the bill would've been closer to $900. Fool me once, my bad. These guys won't get another chance to gouge me a second time, so their loss. And I'll tell everyone I can to watch out for these guys!.... Update: Turns out that I should not have been charged $89 for diagnostics if I had them do the work, and am to get a credit back on my card for the charge. But $349 for installing a $60 thermostat is still very high when you consider that labor for about 1.5 hours of work was over $190/hour. Nice work if you can get it! Still think I'll find someone else next time.
Pros: same day service call
Cons: beware, over-priced
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|