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Review content:
I scheduled an appointment about a month ago. I talked with a woman that was so crabby and rude, that I almost hung up the phone. I knew I needed to be seen, so I stuck with it. I made my appointment, and confirmed everything with the woman. As the time grew near, I realized I had to reschedule my appointment. I called back and got another woman, who was a lot nicer than the other one I had spoke with. Come to find out, the first one had completely scheduled me for a ton of stuff I didn't need. So I rescheduled my appointment for one week out, the same day of the week, at the same time. I arrived 20 minutes early and the most awful, rude and condescending receptionist was sitting at the desk. I told her who I was and my appointment. She proceeded to tell me my appointment was at 5. I explained to her that no it was not, it was at 6. She proceeded to tell me that she could call the doctor to see if I could still be seen. She picked up the phone and told the nurse, that I was wrong about the appointment, but I (meaning me) was wondering if I could still be seen. The nurse was going to check. She took my insurance info and ran it through. The nurse came out and said I would have to reschedule. She said if I had a minute, I could be seen at 6:40, which was an hour. A minute? I asked her how long the appointment was going to take and if she knew what the appointment was scheduled for, and she couldn't tell me, she asked me if I wanted the appointment or not. She was rude, and crabby, and that was something I didn't need at that time. I tried to explain to her why I needed to be seen and she waved me off. The worst part about it is, I had my 9 year old daughter with, who witnessed this woman, being condescending and rude. I have never been treated so horrible in a doctor's office in my life. I proceeded to tell her I would find another doctor, and she told me ""you do that."" As my daughter and I were leaving, my daughter said to me, mom, please don't ever make me go there. This place is a joke!!! If you want good medical care, politeness, and smiles, this is the wrong place to go.. Maybe they should find employees that like their job and are geared more to people in need, then their own miserable lives. \r
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HORRIBLE PLACE!!!
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