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Businiess name:
Montway Auto Transport
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Review by:
citysearch c.
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Review content:
I paid Montway Auto to transport a brand new 2015 Ford vehicle. When the vehicle was picked up no damage was present on the vehicle as indicated on the bill of ladding. When the vehicle was delivered damage was observed on the vehicle and documented on the bill of ladding. Montway Auto was contacted to start a damage claim. \r
Montway Auto instructed me to provide three repair estimates to repair the vehicle which I provided.\r
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Montway Auto informed me the carrier declined to pay for the damages. Montway Auto told me to file a claim with the carrier’s insurance company which I did. The carrier’s insurance company denied the claim since the carrier’s insurance policy does not cover damages to the vehicle. They sent me a denial claim letter confirming this. \r
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I sent this information to Montway Auto. I asked Montway Auto to pay for the repairs and refund the amount paid to transport the vehicle. They said they will not pay to repair the vehicle nor refund the money paid to transpo
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