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Businiess name:
A1 American
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Review by:
citysearch c.
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Review content:
James deserves full credit for this sale. I called for a heat pump repair that would have costed me approximately $3000. He sold me a new Goodman system with duct work that costed me a bit more than $9000. James explained the entire function of our home cooling system in terms and analogies that I could understand. He sold me a ""smaller"" heat pump than the Carrier unit we replaced, but he went through the life cycle of a heat pump; the systemic relationships of the pump, airflow, and duct work (no sense having a 3 ton unit if you have a leaky duct work designed to channel the flow through a 2-ton unit). He gave me the tonnage, cubic volumes, and square feet in a way that helped me create a blueprint in my head. I've paid you a lot more than I paid the company that sold me the Carrier unit 8 years ago, but I'm confident that I have a better system. Without James' careful presentation and patient explanation, I would have gone with a short term solution to save money.
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