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Businiess name:
Abbey Capitol Floors & Interiors
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Review by:
citysearch c.
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Review content:
I'm really happy with the quality of my floors with Abbey Capitol Floors and Interiors. They reviewed all the different options with me, brought samples, and discussed what would go best in my home. Everybody was nice to deal with. They were hard-working and on time. I have used them since the nineteen-eighties for various home projects, and for the reasons stated above. They alerted me that I would be unable to have hardwood floors, as my floors were uneven. The one thing that perplexed me was that they didn't measure the refrigerator before putting in the floors, and now I might have to buy a new fridge. I just think measuring the fridge before installing the floors would have been a "no-brainer" and common sense. I am really frustrated by this, because now my fridge won't fit back in. That one little detail that was overlooked now created a huge problem. It just kind of put a damper on the whole project.
Despite this error, they did a great job and I love my new floors. They were hard-working, and they arrived on time. They were also responsive when I called them initially to do the project, and they were careful with my furniture and other possessions.
RESPONSE FROM Abbey Capitol Floors & Interiors:
The problem was not with the height of the floors but with the cabinents being hung uneven by 1/4inch. The problem was not apparent until the installer tried putting the refrigerator back into its spot and one of the corners would not slide back in as a result of the unevenes. We put the customer in contact with a handyman who could help with the cabinets. We try our best to look at all aspects of a job but sometimes there are unusual circumstances.
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