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Businiess name:
Mac's Complete Auto Repair
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Review by:
citysearch c.
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Review content:
I brought my car in for some a/c work - a new compressor and an upgraded condenser. A reasonable estimate was provided, parts were ordered, and the work was completed ahead of the initial projected completion date. Upon picking up my vehicle, the a/c was working beautifully, but an under hood inspection revealed several issues with the quality of the work. A painted panel above the radiator that had to be removed for repair access had been scratched in several places, one of the radiator cooling fans had been reinstalled upside down, the clamp that secured the fan's wiring was missing, there were greasy smudges on the blue coolant hoses, and the new a/c compressor's 10" longer wiring harness had just been left lying in the engine compartment rather than being appropriately secured or shortened. A few miles from the shop on the drive home I also realized that the blow-off valve air hose had not been properly reinstalled, as it had come off of it's fitting while driving. The technician corrected the radiator fan's installation before I took the car, and the manager took $100 off the bill to compensate for the work that I was going to have to do to correct the sloppy work and damage to the vehicle. I believe the shop probably does decent work on an average vehicle where the owner never sees the repairs, but I'm picky about the appearance of my vehicle and don't want to bring my vehicle back to a shop with sloppy technicians who are careless about making sure their work is done properly - both mechanically and cosmetically.
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