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Businiess name:
Brandon Dodge on Broadway
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Review by:
citysearch c.
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Review content:
Broadway Dodge Service Department is horrible. I would never recommend them to anyone. Not only do they propagate additional problems into your vehicle when serviced, they refuse to repair, or even acknowledge problems when they are sitting in the vehicle with you on a test drive! There’s no point in escalating your problems to management, because they too are incompetent. My vehicle was in the shop on 3 different occasions to address 3 mechanical issues (now 4). 1 was fixed while another was created during a “rapid response” repair. Not to mention the other 2 issues which were present, and re-produced upwards of 30 times on my 4th visit to meet with Joe Altmix (the Service Department Manager). This clown insisted he couldn’t hear the problems even though it was reproduced in front of him so many times! How anyone can tell you to your face that a problem doesn’t exist when you prove it to them in person time and time again, I don’t know. Take your business elsewhere if you value your time and expect results.
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