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Businiess name:
National Car Rental
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Review by:
citysearch c.
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Review content:
The line to pick up my car was painfully slow - the Hertz line next to us processed 10 to 12 customers in the time it took to process one client at National - it didn't matter if you were Emerald club either as there was only one line and only one person serving customers. By the time I was served all other car rental counters were long since empty, it was dark and quiet... The car itself was fine (though no "choice" was available - so not as advertised). It was clean and had no functional issues. Returning post rental was speedy and efficient. One issue: I hate the "bundled second key", mainly because it's so inconvenient to put them in your pants pocket. However, I ran into a safety issue with them this time: turning into my hotel parking lot the "key and tag bundle" was snagged by the steering wheel and pulled the ignition to off! I've never had this happen - but was able to duplicate it by flipping the extra key and tag upwards, then turning the wheel 180 degrees. This is not safe
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