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Businiess name:
Texas Air
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Review by:
citysearch c.
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Review content:
Sergio is a thief. He repaired my TV for $366 in February 2015. It was to take two days. Two weeks later, I got the TV back. The TV only worked for ~ 10 days. When I got him to finally returned my call, we made an appointment for him to pick up the TV and fixed the TV under warranty. He no showed for the appointment. I had to contact him several times before he took my call. He did not remember who I was and what I was asking him to do. When I asked him to come to my address because I have taken off work, he hung up on me. He called me back and said he now remember me and did not need to pick up the TV because he knew what part to order. That was on March 24,2015. He told me that the part was on back order and that it would not be in until April 14,2015. He was to arrive today, April 17,2015 and complete the warranty work. He no showed again and again it took several call before he responded. He told me the part is still on back order until next Wednesday and he would be here next Thursday. I know this will not happen. He does not want to do the warranty work and is giving me the run around. If I never follow up with him, I would never hear from him. He is an awful, unprofessional and a complete thief. STAY AWAY!!
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