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Businiess name:
Tom Drexler Plumbing, Air and Electric
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Review by:
Guest
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Review content:
If it's such a thing to enjoy the bad experience of falling and breaking water pipes behind shower/tub water fixtures at 330am an enjoyable experience you guys/gals did make that happen. First getting a "person" on the phone at 330AM to take a repair call was fantastic. Then getting called from your repair line later in the AM checking on the problem was great. Besides the professional work done by Jeremy Uptain fixing my problem, I think the best part had to do with him getting to my place to get it fixed earlier in the day than was originally quoted was the kicker. I asked Jeremy how was it that he came much earlier than the 3 PM time. Here it is. He said his first call was for a place that had "water". He thought that a person "without water" was a higher priority" and he came to my rescue. Having been in the "Service" business for 40 years, I know what makes for exceptional service. Thanks Tom Drexler, I had heard your radio ads over the years and this was my first occasion to need your service. You "Did Good" .
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