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Auto Care Experts
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Review by:
citysearch c.
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Review content:
I chose this shop because it was close to my home, my wife's car would not start and they were a preferred AAA shop. HUGE MISTAKE. Just like other reviews on this site, they overcharged me on labor by double what the recommended repair time is. I authorized repairs over the phone because I needed the car quickly, but when they faxed over the bill I went over the labor times and got quotes from 2 nearby dealerships. They could have done the job for 1/2 the price!!! When I went to pick up the car I asked to go over the labor amount with the shop to break down what was actually done and for how long. That is when things got ugly with the owner. After arguing for several minutes with the staff and being threatened with $45 a day storage if I didn't pay, they reduced the labor by 22%. The bill was still higher than any other shop I spoke to. The staff then had the nerve to try and sell other work to me on this vehicle immediately afterward and said they would work with me on the price!! Nee
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