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Businiess name:
Hall Honda Virginia Beach
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Review by:
citysearch c.
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Review content:
Came in to the dealership for a used Honda CRV and was told the price on it was ""wrong"" as there was hail damage and the price would later be raised to cover the repairs. Then I was shown another used car and haggled a price over the next couple of hours, signed for the car, then when I got home found that for the exact same car (same carfax and VIN) they had listed $3000 lower online than what they asked at the dealership and $700 lower than what I finally negotiated them down to. The next day I returned the car and they accepted it back, but would not come down to their advertised price. You would think I would leave and leave them a bad review, but I really wanted a newer CRV and they promised to make it up to me on a new CRV. So the next 2 days were spent looking and negotiating on new CRV's, finally they agreed to an OK price on a early 2014 model, but in order to get an OK price they said I had to get the ""environmental protection package"" which costs $899. Turns out that the chemicals they use on the interior are just diluted mineral spirits which costs less than $20 in store. Once I found this out a few days after closing I tried to cancel the now obviously terrible package, however I was told it could not be canceled. I have tried contacting everyone in the company all the way up as high in the chain of command as the operator would let me go and was giving the run around each time. Do not waste your time or money with Hall automotive...
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