Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Firestone Complete Auto Care
|
|
Review by:
Guest
|
|
Review content:
Let me start by saying, the first time I got my oil changed here it was great. I brought my car in for its scheduled time and they had it in at the scheduled time and it took approximately 30 minutes for my oil change. Fast forward to today, I had a scheduled time of 430pm for my oil change, not a walk-in, and the guy at the front tells me my car will be ready around 630 or 730. Excuse me? Why is that? Apparently because there are cars before mine, well I scheduled my appointment so I don't see why my car will not be in by 430 and out by 5-515. Do not tell someone a time and then when they get there tell them it'll be a 3 hour oil change. I know it doesn't take that long, I understand you have other customers but I made an appointment and expected your service to be upheld to my appointment time. I have NEVER had a place tell me a 3 hour wait when I have a scheduled appointment. Next time, let your customers know there will be a 3 hour wait so they can have it scheduled on another day or go somewhere else. I don't have time to wait around for 3 hours for an appointment I scheduled. And on top of that, don't be rude to me because I am a girl and you think I don't know what I am talking about. I work with aircrafts and my family owns an auto shop in Pensacola so I know how this should go and approximately how long the services should be. Definitely won't be coming back after my 7am appointment Friday. I did this to make sure there aren't any cars before me.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|