Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Auto Medics Of Shelby
|
|
Review by:
citysearch c.
|
|
Review content:
I was very disappointed with my visit. I will say the guy who drove me home was very polite. They had problems in the shop that day& i get that, but i had an appointment early in the morning on a weekday and waited for my car for 6 hours for an oil change, I was told 2 hours. After 3 hours I called and couldn't get anyone to answer the phone for 45 minutes. They called back after 5 hours and said the car was ready, but they still had to put the tires back on so it was one more.
It was a special price with oil, inspection, a cleaning inside and a wash. I was really upset that the car hadn't been vacuumed out like the offer said it wasnt that dirty to start so just a quick vacuum around the mats is all I wanted. I don't think it was washed because there is this black soot stuff all over my hubcaps and it was NOT there before- it was raining when i picked it up. I would have asked for them to clean the car like it should have been but I told them after 5 hours I needed my car back ASAP because I needed to pick someone up who had a mobility issue so they kept me waiting another hour.
I thought maybe it was just a bad day for them until they completely blew my trust in them as a reputable shop. After the inspection they said my shocks were starting to go and my break pads were near dangerously gone and I should pay almost 400 for them to fix it right then. (Which is ridiculous no one around charges that much to fix only the front pads) After a 6 hour oil change I was not leaving my car even if I had another option. I felt like because I'm a girl they started trying to scare me to get all this extra work because I should be stupid about cars. I actually do know a lot about cars but don’t have tools to do the work myself, having driven with bad breaks and shocks I can tell mine were both good. I got an estimate somewhere else they said my shocks are just fine no hint of an issue and my break pads are still in excellent condition (they even showed them to me) since they are only 5 months old and I don‘t drive a ton. They also DIDN"T tell me about a filter that I knew needs replacing but I was waiting for the part to come in. So after waiting all day and canceling appointments and waiting some more the owner also stopped processing my payment to go get someone to talk to the guy who came in after me telling me the man spent about 20K on his cars there. At their prices I’m not surprised. I didn't appreciate that because I HAD to leave which he had known so I certainly didn‘t feel like a valued customer. This was a huge mistake the next time I need an oil change, I will go to 50's down the street. it will take 15 minutes and cost me $10 less plus I personally think 50‘s staff is nicer. This will teach me to use a coupon especially since I have to vacuum out my car myself.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|