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Businiess name:
Drmove.com
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Review by:
citysearch c.
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Review content:
The display of incompetency of this company started an hour and a half late because the management was locked out of thier own building that morning and could not retrieve the paperwork needed to start the move. Not that I recieved a phone call to let me know this, I found out by repeatedly calling to see where the movers were. I had a specific item to move (350 gallon aquarium) that most moving companies had turned me down on. After 20 minutes of conversation with managers, they decided thier team could handle it as long as I agreed to a 3hour minimum and a four man crew. That still seemed fair. Whent he men arrived, they had no idea what they were moving. They were never told the difficulties involved nor the danger if this goes poorly. After 45 minutes of struggling to move the aquarium, we called it quits for saftey reasons. I called the company was told management was on vacation and that they were unable to change the contract. The movers ended up moving my one bedroom apartment three buildings down to my new location and charged me $500. The aquarium is still in the old unit a week later. I have called this company several times since to speak to a manager and they are still ""out of town, no idea when they will return, no email, no phone number."" Maria and Amanda answer the phones for them, but they claim no idea how to fix or change things. Oh, and they are so sorry that I was disappointed. Lame...
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