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Businiess name:
Crowne Plaza SOUTH BEACH - Z OCEAN HOTEL
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Review by:
citysearch c.
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Review content:
This was bar far the worste place hotel I have ever staid at. We paid for a king size bed suite and when we arrived the air conditioning didn't work properly and the windows did not open. The air conditioner actually leaked from the sealing all over our suitcases and belongings. I asked the front desk people for at least a fan since it was 70 degrees and they couldn't even provide that. They were rude and didn't seem to care that we were roasting in our rooms. One of the many times that I went to the front desk the man at the desk ignored me while he was on his cel phone. I actually called the front desk from my cel phone while standing in front of him in order to get assistance. He later tried to kiss my hand to apologize and when I pulled away he started yelling at me about how he only kisses his grandmother and the pope and how it was a sign of respect. \r
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I would suggest never to stay there. I also heard the manager yelling at quite a few guests there too.
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