Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lee Thompson Company
|
|
Review by:
Mark M.
|
|
Review content:
It does not make me happy to leave this review as I was very excited to *think* I had found a really great outfit for my HVAC maintenance/repair needs. We own a 4 unit rental property & had Lee Thompson Co out to complete a botched central AC/Heat installation job on 2 of the units about 3 years ago. The experience was great even though the price was steep ($1,000 for an estimate & one day's work).
Last month I had TLTCo do a HVAC inspection on a 2-zone single family residence we just purchased. Almost $200 JUST TO QUOTE hundreds of dollars worth of repairs. I believe this would be fair if the estimate were deducted from the price of the work if performed.
Ironically, the AC unit in our current home failed 2 weeks ago with a fried circuit board that cost $85. TLTCo charged $124 to QUOTE $485 for the part/repair. The total cost to fix an $85 circuit board was $609. The technician was here a total of 1.5 hours (initial visit to quote & the visit to fix). Throw in 1.5 hours for travel, subtract $85 for the part & that's still $175 PER HOUR. I'm sorry but that is ludicrous...
Average people don't pay over $600 for a repair of an $85 part, we shouldn't have to either. Unfortunately I was out of town during this last outage & my poor wife & 10 mo old baby are more important than anything less than "just get it fixed baby". Now I'm home & I'm pretty peeved, I feel ripped off. Once again, time to find someone else that charges REASONABLE prices. I gave 2 stars because of my first experience & to be gracious, their customer service people have been fantastic (maybe they pay them six figures...).
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|