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Businiess name:
901 Sounds Car Audio & Alarms
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Review by:
citysearch c.
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Review content:
I searched for a week for a place to tint our new car and decided to go with 901 Sounds because of their mostly good reviews on Google. Terrible decision.\r
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After I called and got a quote over the phone, my husband (Jason) went to their shop on 3/14/14 to put down a deposit. He told them what kind of car and what year it was and the manager even went out and looked at the car. He was then given his quote of $286.78 (including tax and shop fee) printed out and he put down his $40 deposit which made his balance come to $246.78. He scheduled his appointment for1pm on 3/15/14 and was told it would take less than 2 hours.\r
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Jason got to his appointment at 12:30pm and didn't leave until 5pm. He was told that the tint tech didn't realize that his car had an appointment so it was skipped a few times. Jason said the manager was really nice and told him that he would do the windshield strip ($25) for FREE. He even told my husband to go into the shop to see that his car was being worked on (this was around4pm). Jason said the tint tech was extremely rude and pretty much told him to go away.\r
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After the car was finished and it was time to pay, the manager printed up another invoice with the total due being $315.46. Jason asked about the difference and was told he charged him for the extra windows that his car has. This seemed odd to me considering the manager looked at the car the day before and didn't charge him for extra windows then. My husband is extremely passive and was ready to get the hell out of there so he paid the $275.46 (balance after deposit). \r
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All in all, the quality of the tint job was OK. There is a scratch on one of the windows, but Jason doesn't feel like sitting there for another 4.5 hours for it to be fixed. We were charged $28.68 MORE than originally quoted, so we didn't get anything free like the manager said. We will definitely find someone different to install our remote start and tint our other car.
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