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Businiess name:
Izzazu Salon
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Review by:
citysearch c.
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Review content:
I decided to go to Izzazu Salon and heard about a stylist named Ziggy who was supposedly a ""blonde hair expert"". Well, don't always listen to what you hear! I went in for a consultation and found him to be very distracted and really not fully paying attention to the photos that I brought in and insisted that I would ""not look good in blonde hair"" as I was ""too fair skinned with blue eyes"" HUH????? Never heard that before as I am an actual blonde who happened to have brown hair now with blonde highlights and was ready to go back to blonde for the spring/summer. \r
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That should have been my first clue he was clueless but decided to schedule an appointment - BIG mistake. Well, my hair turned out a medium brown with red highlights (which I specifically told him my ""hair pulls red so no red/warm tones only neutral/cool tones"") which again he did not listen. I went back to have him fix it as it was no where near my blonde beige hair color that I showed again with numerous pictures. I was extremely nice as I mentioned I was not happy with it, he was fine and said he ""was here to make the customer happy"" so the second fix turned out to be worse as I had a yellow/blonde with orange highlights. \r
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So, I decided to go back for the third time but at this point as I waited in the salon for 30 minutes he completely ignored me so I left and asked for him to call me and has refused to call me back after I called several times. Very sad that he knew he ruined my hair and decided it was best to ignore a very nice customer who was very nice about the whole situation (most people would have NOT been as nice as I was because I had confidence hair can be fixed). I was never mean and I felt bad going back but it was so bad. So if you want your hair to be a disaster go to Ziggy (who will act like he is your best friend but only wants to work with customer's that will bring him ""status"") little did he know that I have a friend who work's for a very high profile company and I was actually scouting for her to find a salon for some celebrities that will be in town! \r
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Very sad . . . Don't bite the hand that could feed your pockets even fuller! You never know who you are dealing with!!! Remember the movie ""Pretty Woman"" don't judge a book by its cover!
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