Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Haselow's Polar Express Heating & Air Conditi
|
|
Review by:
citysearch c.
|
|
Review content:
Recently I posted a review which the comment ended with the comment of Buyer Beware. The nut shell post was in 2005 Austin Plumbers installed a new TOTO toilet, again complete satisfaction at that time.
Recently this toilet flush lever broke so I called Austin plumber. The person I spoke with turned out to be the actual owner, which I did not know that at the time. He did tell me they did not stock repair parts for the toilet, but did provide a number I could call and possibily get the part. He also suggested that I may also search the web for the part.
The day my review was posted, although I have not found it in the review section of the web site, I received a call from the company and this is how I found during the first call he the owner was who I spoke.
He did apologize for not being more specific about informing me that he is a "service", "not parts and service".
During this conversation I truely felt the owner was concerned both with my post and the manner the matter was handled at the time. For this reason I wish ask my buyer beware comment be ignored.
I truely believe his best intentions were his intention. I also may have expected more than I should have. But I still wish to say I feel that if one sells an item they should stock with in reason, parts to service these items. If not than at least provide a way to get the part with out having to search the internet to include having to pay shipping.
If the owner reads this I also have a suggestion. This would be to inform the caller that you are not a parts retailer, but as one who is costumer concerned, regardless new or previous costumer, will order you the part and have it shipped to you, if you choose not to have it installed by my company.
And so all know I did spend the Friday after Thanks Giving searchin the internet. I did find the part locall so I will save the shipping, and to be fair had to wait to get the part.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|