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Businiess name:
Andrea's
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Review by:
citysearch c.
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Review content:
I made 7:30 dinner reservations for my fiancé and I at Andreas for Saturday, February 12, 2011. We arrived at 7:15 and were told the wait would be 30 to 45 minutes. We found seats at the bar, and waited 20 minutes for the seemingly lost bartenders to finally look our way long enough for us to flag them down to get a drink. The bartenders complete lack of knowledge on the bar stock completely turned me off on even wanting a drink. We then waited an additional full hour (1:20 total wait) before we witnessed the arrogant host seat two groups that arrived after we did, apologizing profusely to them for their wait. It's at that time that we left.\r
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I would understand this wait and the seating of others ahead of us had we not made a reservation (which was confirmed the morning of by a female from the restaurant). But with the reservation, an hour and 20 minute wait is completely unacceptable. You may as well not even take reservations!\r
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I've eaten at Andreas many times when I lived in New Orleans and Metairie, and I truly enjoy the food. But there is no excuse for the arrogance of the host, the incompetence of the bar staff, and the ineffectiveness of the reservation process. I will not be back to Andreas - EVER. And I'm certainly going to stop suggesting it to my out-of-town friends looking for the local place to get a great meal. This was truly a disappointing experience for what was supposed to be a special, Valentines Weekend dinner.\r
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Sincerely,\r
\r
Russell Carter\r
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