Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Terrace At The Langham, Pasadena
|
|
Review by:
citysearch c.
|
|
Review content:
The Check In experience and front desk staff were very warm and accomadating. However, before heading to our room I was informed that the main dining restaurant and one of the hotel bar's were closed for renovation, but there were a few other options to choose from. We were taken to our room which was two buildings away from the main hotel facility and the main hotel pool. The hotel was described as being ""old world charm"" but it just looked like the hotel needed a complete update and renovation. Our room was very large but smelled musty/smoke like upon our arrival. I called the front desk and spoke to Paula ( who should get employee of the month for her services) Paula offered for us to view other room options and then pick a more suitable room. We moved to a poolside room with a large veranda but had no wireless internet due to a recent server crash at the hotel. The grounds of the hotel are stunning but the main hotel pool was quite small and seemed to be always crowded with kids and families. We also used Spa Services which were outstanding! Great Customer Service, Great Room Service Dining, but would suggest that the facility needs to be renovated.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|