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Businiess name:  Holiday Inn Kansas City - Downtown
Review by:  citysearch c.
Review content: 
The customer service was excellent. When my daughter and I got lost on our attempt at exploring, headed on 169, the Desk Staff (Heather) was extremely patient and guided us back to the motel. We were truly afraid. Excellent service. Breakfast was tops. Only one thing and not motel fault-we had an elephant staying in the room above us. More noise than I would like but the room was excellent in cleaniness. Meeting our accommodations for that night was tops. We did not know what we were coming into so overall just great for us. We will be using this motel again in the near future.

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