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Businiess name:
Fowler Honda
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Review by:
citysearch c.
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Review content:
I went to fix my car. First I was told that it will be fixed next day. But it ended up 10 days to fix the car.
The receptionist at the service department has no clue about courtesy and customer service. This dealer has NO professionalism, customer service, courtesy, and respect for the customer. Discriminated service. It was terrible experience.
RESPONSE FROM Fowler Honda:
We truly apologize for the inconvenience we may have caused you by keeping your vehicle longer than expected. We have sent your concerns to our General Manager and they will be contacting you shortly to help resolve this issue. Again, we apologize for the customer service you received and we will work towards a resolution to make sure that it does not happen again. Thank you.
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