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Businiess name:
Tuxedo Wholesaler
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Review by:
citysearch c.
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Review content:
This company has over charged me for shipping, so I went in to buy things myself instead of having it shipped. Upon arrival, there were a few people in the office sitting around, most of them socializing. When I went into the back to look at the merchandise I asked for help finding specific items. The first man was just sitting around watching others do all the work, had an attitude, and started speaking Spanish as I walked away, saying very rude things! I tried to complain about this to Mr. Walker (the owner) and he did nothing. I went to ask another man for help who I saw was busy but I really needed help, his name was Jason if I remember correctly. He was very knowledgeable, and friendly, he stopped what he was doing to help me with no attitude. He even asked if he could get someone to help him with orders while he was busy with me, but they told him they were too busy, while the first man was still sitting around and had another man join him sitting. I went back just for the customer service I received from this single employee, but my last time in he was not there, I was told he left the company, and I did not receive the same customer service, I had a hard time finding anything without help, and ended up wasting a lot of my time. This company has prices comparable to competitors, but the competition has better customer service since this employee left.
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