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Businiess name:
H & R Auto Body
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Review by:
citysearch c.
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Review content:
Avoid this business. At first I thought the work on our van lift gate was done well. However, almost immediately we had problems with our upper trim spoiler piece (with center brake light) was catching when opening the lift gate. First time I took it in they did not see it catching so they said to come in when it is occurring. Second time in they saw the issue and put new tabs on the trim to hold it down better. They thought this might be the problem but it did not fix it. Took it in a 3rd time and was told to come back when the owner was around so he could see it. After this the trim had popped up a bit and must have caught air at highway speed and completely blew off. Was frustrated at this point and waited a few months through summer before taking it back a 4th time. Took it back and right away the stated they were not buying me a new spoiler without even hearing the details of the issue. They would not honor their lifetime warranty and threw every excuse under the sun at why it wasn't their issue. Even claiming an acorn must have dented the top of the roof near the tailgate causing the problem even though the majority of the trim that was catching wasn't even near that location. They are not open on weekends and it was difficult to get my wife's van in their multiple times during the work week. I'm fairly certain the whole issue was caused by them attaching my lift gate slightly too high on the hinges. Their lifetime warranty they like to show off is worthless. I would avoid this shop.
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