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Businiess name:
Taylor Moving
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Review by:
citysearch c.
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Review content:
We used Taylor Moving twice and our experience was markedly different between the first time in 2010 and the second time in 2012. \r
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The first move was quite professional. It was a 2-truck local mover with 5 guys involved. They did all of the remaining packing the morning of the move and did a very good job moving us out of a 2300 sq ft ranch with a basement. Their trucks were new, they all wore uniforms, and they arrived on-time ready to work. The amount the we were bid was only slightly underbid due to the amount of packing. They worked hard and we had very little damage. The entire move which filled both trucks only took about 11 hours and they were to happy to put our boxes where we wanted them and carry heavy furniture up and down the stairs. \r
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That experience was great, but when I had my fiancee move here in 2012 our experience was very different. She was moving out of a 1500 sq. ft. ranch that had a fair amount of stuff stacked-up in the garage. It was bid as a single truck move with three men. They arrived late driving a truck that was beat to death and weren't wearing company uniforms. Right away they began complaining about the amount of packing, and then every 90 minutes or less they had to step-out for a smoke break. Within their first hour there they had already done several hundred dollars worth of damage being careless. It took them 6 & 1/2 to load the truck, and then as they pulled out of the driveway the truck broke down, which only took another hour to fix. Then it took them 90 minutes to drive from the north side of Longmont to the north side of Broomfield, which is 20 miles. \r
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After they arrived they began complaining mightily about having to carry any of our furniture down the stairs into our basement. Carrying a couch down the stairs they managed to do serious damage to the stair railing and to one of the walls, even though it was an open stairway. Their breaks became more-frequent and finally they refused to carry our boxes in, leaving them stacked to the ceiling in our garage. The total time on this move was 16 hours, and the cost was more than double what had been bid. \r
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Later we discovered a lot more damage to our stuff and that when they packed our stuff they separated items that had been right next to each other into wildly different boxes. It took us about a month to sort through and bring in all of the boxes from the garage and some stuff we never found. We called Taylor repeatedly to address our damage concerns and they made every excuse in the book. Basically if they damage or lose something it is your fault for calling them.\r
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So, if you are planning a major move, I might recommend insisting that Taylor use their ""A"" team or tell them to take a hike. They might do OK with moving small apartments or dorm rooms but the next time that my wife and I move, we will call a real mover instead! \r
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