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Businiess name:
Hitz & Spahr Inc
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Review by:
citysearch c.
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Review content:
I just moved to the area and needed to find a shop. This auto shop was very close to me so I thought I'd give them a shot. I took my car for a premium oil change and state inspection. (Note: they do not have a waiting area which is very inconvenient for their customers) Everything checked out and I went on my way. For the next couple of weeks I started to smell burning oil, but thought it was cars around me since my car had just passes state inspection and emissions. Long story short, I found out that they DID NOT put the cap back on the engine and oil was spewing out of it since my oil change. I checked the oil, and it was below the add line. I had my wife take it back, they found the oil cap and then they put 1qt of oil..1qt?! I checked the oil the next day and still BELOW the add line. I had to take it back AGAIN! They proceeded to put 3 more qts of oil. Some of the people are nice and the others just RUDE! A buddy of mine told me to give them a second chance to rectify themselves. So I went in to replace all my tires. We had a set time to get the job done. I had my wife bring in the car and they got the wrong tires... I had to wait well past our discussed time in order to get this resolved. NO Discount Nothing to keep their customer satisfied. I also asked for a Military Discount...Nothing.... If this is how they treat their customers and how they handle cars I am out. We all work and we do not have time to go back 3 or 4 times for them to get a simple job right. I AM DONE with them
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