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Businiess name:
Cvs Pharmacy
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Review by:
citysearch c.
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Review content:
Wow, CVS in El Cerrito Plaza needs to hire better help and that’s putting it nicely. My family and I have been shopping at the store for over 30 years without a single incident, but today proved to be a new low in rude employees. I could have sworn that customer service workers were supposed to provide just that- service to customers. \r
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I went in to redeem a coupon and an employee named “Mami” (probably Indian in mid to late 20s) rolled her eyes as I pulled it up from my phone- sorry for being green. She was annoyed that I didn’t print it out- why I do not know.\r
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Then she took the phone from me and as she was scrolling on my touch screen she wiped her nose and then proceeded to continue scrolling on my phone after wiping her nose- are you kidding me?\r
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Needless to say I was appalled. It took me a moment to recover from shock. And then I said to her “Do you realize that you just wiped your nose and then used my phone?”\r
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She ignored me, smirked and then rolled her eyes. \r
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So I asked her if she realized that that action was rude, disgusting, and unsanitary. To which she responded “So, it’s not like it was inside my nose?”\r
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“Well, at a minimum it’s gross” I expanded. \r
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To which she rolled her eyes again and as I used the hand sanitizer that was right by her that she refused to use she said “Ok, I’ll give you the refund but so you know that now this money is gross too.” And she wiped her nose again and held onto the money. \r
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I was amazed at how rude she was. I asked her if she was the manager and she said she was the manager of the whole store. WTF. I doubt that. At least I hope CVS isn’t fool enough to promote her. \r
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CVS needs to hire better help. You would think that a pharmacy would give a hoot about sanitation especially during flu season. \r
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