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Businiess name:
Doctor J Extended Auto Care
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Review by:
citysearch c.
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Review content:
They completely misdiagnosed the problem with my car and will not admit that they fixed the wrong thing. I got stuck with a $900.00 bill and my car hasn't been operable for 6 months. I could have just put more air in the tires and it probably would have helped more than what they charged me $900.00 for.
RESPONSE FROM Doctor J Automotive:
We are very sorry that you feel this way. After 32 years in business we have strived to make customer satisfaction our #1 priority. The noise you came in for was confirmed by our sublet company that replaced your broken catalytic converters which you refused to inspect personelly. It is unfortunate that your vehicle has multiple problems and your transmission finally went out as we had been stating on many prior invoices in the past few years. We cannot replace your catalytic converters for free as you requested but are willing to work with you on your situation.
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