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Businiess name:  Ackerman Toyota
Review by:  citysearch c.
Review content: 
I recently moved to the CWE and started receiving coupons from Ackerman. And it was time for my oil change and 55,000 mile checkup ( '08 Corolla). So I called to make an appointment, and was greeted by a really nice guy who told me they don't do appts for oil changes, just bring it in during service open hours. He told me the price, and I told him I had a coupon, and he said, no problem. I'm more of an appt kinda girl, but, whatever, it was on the way home, so I brought it on in.\r \r About 40 minutes later, the guy comes back, tells me I need a new serpentine belt (it's got cracks in it) and that front brake pads are desperately in need of replacement, that I should go ahead and get that done. Ok, I'm no car genius, so I have him slow down and explain to me what that all means. No problem, he's very patient, breaks down the cost. I ask him for a copy of his notes, the total cost, etc. I'm not the one to not get a second look, so I say, ok, i'll keep it in mind, but not today. No more pressure from him on that, but he says the pads are pretty serious, that that should be something I get done within a couple months.\r \r Well, I take the car to my dad, and we actually look at the belt and take the tires off and peek at the brake pads. Turns out the guy wasn't lying or exaggerating.

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