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Businiess name:
Kanyon's Golden Veterinary Care
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Review by:
citysearch c.
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Review content:
I had been taking my dog to doctor Cyr from August 2012 to June of 2013 several times a month. During this time my dog was diagnosed with liver shunt and she assured me that it was a manageable disease as long as I worked closely with her and followed everything she told me to do; such as bringing him in for multiple blood tests and giving him several different medications. So during those months I took her advice but I did some research of my own about my dogs disease (which she did not appreciate). She told me to stay off the internet and trust her. During most of my office visits she spoke to me in a demeaning way however I overlooked it because my dog seemed to be doing better and that was my only concern. unfortunately; on September 8th I finally saw very clearly how unprofessional she really is. I called the office at 6:50 pm because my dog took a turn for the worse and she told me that she would have to charge me a $180 emergency fee in addition to any other charges which I felt was uncalled for due to the fact that in this short amount of time I spent over $4,000 dollars so I asked her for a reasonable fee NOT FREE and she had a melt down. She went on a rant about having 1800 clients and she is the only doctor and just completed 26 hours straight of working and she needs to be compensated for her time. Not once did she ask what was wrong with my pet who was dying. I have never had a professional person speak to me the way she did. She made it very clear to me that all she cares about is making money and not the welfare of your pet. She puts on a god act about caring but the truth is that she is RUDE, UNPROFESSIONAL, AND SHADY. Now I have to wonder if she really knew what she was doing after hearing her say she works 26 hours straight. Could she really be thinking clearly? DO YOURSELF A FAVOR AND STAY FAR AWAY FROM THIS VET. I WILL NEVER STEP FOOT IN HER OFFICE AGAIN.
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