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Businiess name:  Shoot Straight
Review by:  citysearch c.
Review content: 
Folks, this stores owner obviously puts…\r \r Folks, this stores owner obviously puts profit and money way above client satisfaction or any level of client service. I pre-paid for a CWC class ($75) and set a date.. Unfortunate, I had an accident that required surgery and missed the appointment. Do you think they would allow me to reschedule? Not a chance at this store.. They had my money and said it was forfeited.. I would have to pay another $75 and reschedule. When I asked why would you do that to a loyal customer.. their answer was "we have to protect the class.. You took a seat we could have sold to someone else" Do you believe their classes are a sellout everytime they hold them? I can tell you from my family that have gone thru them they have never been a sellout.\r \r I, my two brothers, 4 nephews and 22 other family members traded at their store.. Not anymore. That $75 rip off policy cost them several thousands in future sales..\r \r Here is a cut and paste from their competitors right down the street...\r \r Fowler Firearms and Gun Range offers a concealed weapon class every Wednesday, Thursday and Friday at 6:30 p.m. every Saturday at 5:00pm, and every Sunday at 4:00 p.m. Cost $69.95 + tax per person and takes about and hour. These are walk in classes, no appointment required.\r \r Obviously, Shoot Straight didn't on this customer.. Incredibly arrogant and not customer friendly or focused.. I have been in business in Lee and Collier for over 40 years..with over 30 employees.. I couldn't even imagine having this kind of northeast attitude in such a small town.. Shame on you Shoot Straight.

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