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Businiess name:
ShipRock Management, Inc.
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Review by:
citysearch c.
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Review content:
When first moving into the Eustone building three years ago, my boyfriend and I were very impressed because it was the most updated apartment building that we had seen from ShipRock Management (most apartment buildings are deplorable). After a while we noticed that there was a severe house centipede infestation! We attempted to exterminate them ourselves but nothing worked (they are harder to kill than cockroaches and are not a sign of uncleanliness). We noticed that there was insecticide sprayed around random areas in the building outside of the apartments so they knew about the bug problem but didn't do much about it, nothing serious anyway. \r
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The bugs were not the only problem in the building, however. We were forced to call about our upstairs neighbor because of his woodworking (hammering, sawing, sanding, etc.) at all hours of the day/night and they told us that they knew about it, supposedly an acceptable hobby in a studio apartment, and would give him a friendly call. Nothing was ever actually done about the neighbor, he continued to annoy us with his constant hammering all day and all night. \r
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We also had a homeless woman living in our ""secure building's"" downstairs bathroom. We seemed to be the only people who were effected by this scary problem because when we called about her, they had no idea about it. The only action taken against this predicament was a sign posted on the doors telling tenants to shut all doors tightly when leaving the building. \r
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And finally the moving out process is horrible. We had minor damages in our apartment, such as spots on the carpet that could be taken out with a carpet steamer and typical scratches/marks on the wall from everyday living (we did live there for three years so they should've expected it). The man who looked at our apartment for a final walkthrough claimed that it would cost at least $60 to clean the carpet and didn't even mention how much money it would take to paint the walls. Because they have the hardest paint color to match my boyfriend and I decided not to spend the extra money and effort to do minor repairs that should have cost the rental company less than $50. We haven't received our deposit back yet, but I'm sure they'll rip us off and take over $100 dollars, even though it should cost less than half of that. \r
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In conclusion, don't live in the Eustone apartments because they are overpriced, bug infested, and ShipRock Management will not listen to any of your problems. I would not recommend doing business with this rental company. STAY FAR AWAY!
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