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Businiess name:  RanLife Home Loans
Review by:  citysearch c.
Review content: 
I am glad that so many people had a good experience with RanLife. I wish we could say the same. Choosing to work with this company is a risk. We were first time homebuyers in an average situation. We experienced the classic “bate and switch”. Had I not been involved with the process, they would have pulled a fast one on me. I literally had to babysit the loan officer as well as the real estate agent. I had to remind my agent about the final walk through. Thank goodness I knew the process and was educated. A day before closing they came to me and said that I didn’t meet the requirements and that they had to raise my interest rate a whole percent!!! It turns out I didn’t meet the requirements on something that that I had disclosed to them a month prior, and their poor management overlooked it. Had I known I didn’t qualify I would have gone to a different lender. Unfortunately (for me) they waited until the last second and had me over a barrel. When I complained to the manager, he said that RanLife would rather walk away from the loan than lose money, and that they could not honor my GFE because they would lose money. They care more about their finances than their customers. My agent explained that nothing they were doing was illegal. I indicated that it was dishonest, and the response I got was “we still aren’t breaking any laws.” Beware!! If you take the risk of working with this company, I hope the odds are in your favor, unlike ours!

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